Legal
Last updated: July 2026
This Privacy Policy describes how Arquilla Solutions LLC ("Arquilla Solutions," "we," "us," or "our") collects, uses, shares, and protects information when you visit our website, fill out a form, book a call, communicate with us, or use our services (collectively, the "Services"). By using the Services, you agree to the practices described in this Privacy Policy. If you do not agree, do not use the Services.
Arquilla Solutions LLC is a Virginia limited liability company providing digital marketing services to home service contractors and similar businesses. For privacy questions, contact us at hello@arquillasolutions.com.
We collect the following categories of information:
We do not knowingly collect sensitive personal information (such as government IDs, financial account numbers beyond what payment processors require, health, or biometric data), and we ask that you not submit it to us.
We use the information we collect to:
If you are in the European Economic Area or United Kingdom, we process personal information based on (a) your consent (which you may withdraw); (b) the performance of a contract with you; (c) compliance with a legal obligation; or (d) our legitimate interests in operating, securing, and improving our Services, where those interests are not overridden by your rights.
By providing your phone number, you consent to receive transactional and marketing communications from us, including by SMS, MMS, telephone, and automated dialing technology, at the number you provide. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any SMS, by clicking the unsubscribe link in our emails, or by emailing us at hello@arquillasolutions.com; transactional and account-related messages may continue. Consent to receive marketing messages is not a condition of any purchase.
Mobile information sharing. No mobile information you provide to us, and specifically no mobile opt-in or phone-number-collection consent data, will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing is limited to subcontracted service providers that support the Services (such as our messaging platform), and only as needed to deliver the Services.
We and our service providers use cookies, pixels, local storage, and similar technologies to operate the website, remember your preferences, measure performance, and (where permitted) deliver advertising. You can configure your browser to refuse cookies, but some features may not function properly. We may use Google Analytics, Google Ads, Meta Pixel, and similar tools; you can learn about and control these tools through their settings (e.g., Google Ads Settings, Your Online Choices, Network Advertising Initiative). We do not currently respond to "Do Not Track" browser signals, but we honor opt-outs as required by applicable law (including the Global Privacy Control where required).
We do not sell your personal information for money. We share information only as described below:
We retain personal information for as long as necessary to provide the Services, comply with legal and tax obligations, resolve disputes, and enforce our agreements. When information is no longer required, we will delete or anonymize it, subject to backups and legal-hold requirements.
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure, however, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying us promptly of any suspected unauthorized access.
We are based in the United States. If you access the Services from outside the United States, your information will be transferred to, stored, and processed in the United States and other countries that may have data-protection laws different from those in your jurisdiction. By using the Services, you consent to those transfers.
Depending on where you live, you may have rights regarding your personal information, including the right to know, access, correct, delete, port, restrict processing, or object to certain processing, and to opt out of "sale" or "sharing" of personal information or targeted advertising. To exercise these rights, email us at hello@arquillasolutions.com. We will verify your request and respond within the time required by applicable law. You may designate an authorized agent to act on your behalf, subject to verification. We will not discriminate against you for exercising your rights.
California residents. Under the CCPA/CPRA, you may request the categories and specific pieces of personal information we have collected about you, the categories of sources, the business or commercial purpose for collection, and the categories of third parties with whom we have shared or disclosed it; you may also request deletion or correction; and you may opt out of any "sale" or "sharing" of your personal information and limit the use of any sensitive personal information. We do not knowingly sell personal information for money. To opt out of sharing for cross-context behavioral advertising, email hello@arquillasolutions.com with the subject line "California Opt-Out."
Other U.S. state residents. If you reside in a state with a comprehensive privacy law (including Virginia, Colorado, Connecticut, Utah, Texas, and others), you may have similar rights. Contact us at the email above to exercise them.
Your role for client-account data. If you are a customer of one of our clients, the client is the controller of the data we process on their behalf, and you should direct privacy requests to that client; we will support the client in fulfilling such requests.
The Services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us so we can delete it.
The website may contain links to third-party websites and platforms. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing information to them.
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when the policy was last revised. Material changes will be communicated by email or by prominent notice on the website where reasonable. Your continued use of the Services after the effective date constitutes acceptance of the updated policy.
If you have questions or wish to exercise your rights, contact us at hello@arquillasolutions.com.